Returns & Exchanges
– emcare.pk
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1. Product(s) can be exchanged from EMCare online store only within 14 days from the date of purchase.
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2. Items purchased on sale/discount will not be Returned or Exchanged.
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3. No Cash Refunds are allowed.
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4. Items purchased from the online stores cannot be returned or exchanged from retail/offline stores and vice versa.
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5. There is no return or replacement of items if a customer does not like the shade, color, texture or fragrance of the product.
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6. The product should not be used/opened, tags must be intact and the product should be good in condition.
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7. The original invoice is required for exchange within 14 days of purchase for unused products in original packaging.
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8. Contact our Customer Care center by sending us an Invoice and images of the defected product at wecare@emcare.pk or by calling us +92 345 100 9470
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